Services
Maxam International transforms your client’s vision into memorable products that resonate, engage, and inspire. Explore our full suite of services designed to help you bring out the best in your client’s brand, down to the last detail.
primary services
01
product development
02
Production Management
03
Freight Management
04
Compliance
05
Product Safety & QC/QA
primary services
01
product development
The key to a successful project requires that we are sourcing the right products. We gather the key deliverables outlined by the distributor and get to work. Our Team works closely with the key stakeholders and factories to develop and present the best options and concepts. We have a dedicated sourcing team that will engage the best factories for your project.
02
Production Management
Once we are selected, our production management process begins. This will include a clear schedule of key milestones and associated dates. From sampling to carton markings, we will guide the project through each step along the way.
03
Freight Management
The goods are ready, now what? The options are something we would determine during the quoting phase. There are 2 primary options…we can provide the goods to you at the port in China, or we can move the goods to the US on your behalf and delivery to you or client as requested. Either way, we will provide full services and clear communication on progress on related activities and dates.
04
Compliance
This topic covers many forms and is more and more important than it ever has been. We work with factories, clients, and NGOs to develop and support this topic as it continues to evolve and grow.
05
Product Safety & QC/QA
We understand that we have an obligation to provide safe and quality products to our distributors and end users. To this end, we have existing partnerships with labs and agencies or can work with your preferred partners. Ultimately, delivering the best products possible is the goal.
Support services
as needed
Sustainability
Sustainability isn’t just a trend—it’s a necessity. Maxam International recognizes that some projects require eco-conscious solutions, and we are ready to meet that demand. From the start, we identify opportunities for sustainable sourcing and production, allowing us to integrate eco-friendly practices whenever feasible, showcasing our commitment to sustainability.
Partnership
We’re more than a supplier; we’re a committed partner. We understand the value of building long-term relationships with Promo Distributors based on trust, collaboration, and mutual growth. Together, we can drive success by offering customized solutions that resonate with your clients, helping you grow and demonstrating our commitment to being a reliable partner.
Terms
Traditionally, custom importers require a deposit, but we aim to be flexible. When we enter a partnership, we consider your needs, including more favorable payment terms when possible. This collaborative approach enables both parties to secure larger orders and achieve growth together.
Support services as needed
01
Sustainability
This is a topic that continues to grow, and we are prepared to support you as you require. The reality is that some projects require more sustainable options while others don’t. We will identify these needs in the initial discussions of each project, so that we quote accordingly.
02
Partnership
We get it, sometimes it is just an order, and we have the best options. However, our goal is to create deeper relationships with Promo Distributors. We believe that a strong partnership fosters trust, streamlines collaboration, and drives mutual growth through tailored solutions resulting in shared success.
03
Terms
Custom importers always charge a deposit, right? Well…it does not have to always be that way. At Maxam, if we become your partner, we listen to what you need. Sometimes that may be more favorable payment terms…and we will do our best to work with you to find a mutually beneficial outcome to build the relationship and help us both win more orders and grow together.
Does Branded Merchandise work?
Absolutely! Promotional products are powerful tools. Each item is not just a keepsake—it’s a memorable touchpoint that connects with audiences and leaves a lasting impression of a brand. Whether preparing for an event, launching a campaign, or showing appreciation, we’ll help you find the perfect products for your client that captivates their audience’s attention.
Expanding the Benefits of Promotional Products
Promotional products play a unique role at every level of the supply chain, offering tangible value that drives brand loyalty, visibility, and ROI. Here’s how our approach benefits each stakeholder:
For the Promotional Products Distributor
Higher Margins: Larger minimums increase the
average order size and drive profitability.
Customer Loyalty: Our creative, personalized approach
makes you stand out, showing your clients your
professional edge and dedication.
Competitive Differentiation: Customized products allow
you to offer a unique, brand-aligned experience.
Increased Engagement: Gaining access to other
departments or decision-makers opens doors for
further partnerships.
For The Client (Brand)
what benefits can they see with customized products
Employee Connection
Customized gifts for employees foster pride and appreciation for the brand.
Customer Loyalty
Branded gifts make lasting impressions, reinforcing positive associations with their brand.
Customer Acquisition
Products used “in the wild” naturally introduce new audiences to the brand.
Positive Brand Impressions
Useful, high-quality products stay in circulation longer, keeping the client’s brand at the top of mind.
what benefits can they see with customized products
Employee
If these are gifts for employees, there will be a positive impact on the feelings of pride and appreciation in the employer
Customers
f provided to customers, this builds upon Brand loyalty a customer or potential customer may have with the brand or company.
New customer acquisition
if products being used by recipients and seen in ‘the wild’, then the brand is being seen by new and potential customers.
Long-term brand impressions
The nicer or more useful the product, the longer they stay in circulation
Positive overall feeling for brand
For the End User
Delight Factor
Who doesn’t love free stuff? These gifts instantly strengthen feelings of goodwill towards a brand.
Affinity Building
When the item is genuinely useful, recipients use it longer, deepening their connection to a brand.
Utility
Useful products become part of daily life, keeping the brand relevant and memorable.
Conversation Starters
Products become part of their daily life, sparking conversations and spreading brand awareness.
impact on end user
free stuff
If these are gifts for employees, there will be a positive impact on the feelings of pride and appreciation in the employer
create affinity
Creates affinity to the brand providing the item(s).
useful
The best promotional items are those that are truly useful to the recipient. These items will be used longer and build upon any positive feelings the user has with the brand who provided the item
Sharing of feelings
Sharing of feelings with friends, family, and even in work settings.
create affinity
Creates affinity to the brand providing the item(s).
useful
The best promotional items are those that are truly useful to the recipient. These items will be used longer and build upon any positive feelings the user has with the brand who provided the item
Sharing of feelings
Sharing of feelings with friends, family, and even in work settings.
Ready to bring projects to life? Let’s create something exceptional together.